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Michigan Medicine’s New COMPASS Peer Support

Michigan Medicine (also known as University of Michigan Health System), is providing a resource that all hospital systems should use to help prevent medical malpractice.

Michigan Medicine now offers the COMPASS Peer Support Network

The U of M’s Compassionate Peers and Stress Support (COMPASS) Network will be offered to all University faculty, staff, and house officers. With the new program, peer supporters can discuss experiences with patient care, including unexpected outcomes, medical errors, or malpractice allegations.

Michigan Medicine says that peer support can be helpful to discuss stress, burnout, pandemic challenges or work-life related concerns.

Stressful Events Can Cause Mistakes

Stressful events can result in a range of experiences. This can include changes in mood, thinking, physical health, or coping behaviors. These responses are natural, Michigan Medicine says, and the Peer Support Network is specifically designed to provide additional support to help a medical professional to “reconnect to sources of strength and coping during challenging times.”

COMPASS will offer opportunities for medical professionals to meet for conversation, support, and referrals to additional resources.

“We understand that it can be difficult to talk about work-related challenges, especially after medical errors or the loss of a patient,” said Kelcey Stratton, clinical psychologist and program manager for Resilience and Well-Being Services in the Office of Counseling and Workplace Resilience.

The COMPASS program is designed to support U of M faculty and staff during tough situations that are often associated with medical care.

Details of the COMPASS Program

The COMPASS Program is available for all teams and areas within Michigan Medicine, even those in non-clinical roles. Typically, peers offer support to colleagues in their area.

Michigan Medicine  says that the COMPASS peer supporters can help U of M healthcare professional in the following ways:

  • Discuss experiences with patient care, including unexpected outcomes, medical errors, or claims of malpractice; and
  • Discuss stress and burnout, challenges associated with the coronavirus pandemic, work-life balance, or any other work-related concerns in treating and caring for patients.

“Peer support creates new ways to care for each other, build a sense of belonging and recognize the emotional impact of working in health care,” said Stratton. “This program is one piece of our workplace well-being strategy and we want people to know there is help.”

The program and all conversations are strictly confidential.


Buchanan Firm compliments Michigan Medicine for this new support program. We hope that more hospital systems around the Great Lakes State will follow the lead and offer programs such as COMPASS to help prevent medical malpractice.

Contact Buchanan Firm

If you or a loved one has suffered harm due to the actions or inactions of doctors, nurses, or other hospital, you should speak with a team member at Buchanan Firm.

For a free consultation with an experienced Michigan medical malpractice attorney, contact Buchanan Firm. We can discuss your situation if you believe you’ve been serious injured as the result of medical malpractice.

Our firm proudly serves people all across Michigan, including major cities like Grand Rapids, Muskegon, Detroit, Lansing, Holland, St. Joe, and Ann Arbor, and rural towns such as Lowell, Ada, Fremont, Newaygo, Grand Haven, Rockford, and Cedar Springs. We will meet you after-hours, at home or in the hospital to accommodate you.